Contact Us
Talk to a real person at Leena Software Solutions, the business that owns and operates MockTest. Our phone number, business hours, registered postal address and email addresses are all listed below.
Business details
These are the details of the business you are contracting with and paying.
Registered business and address
- Legal entity Leena Software Solutions (Sole Proprietorship) MockTest is the brand and product name under which Leena Software Solutions trades. Invoices and card statements show the legal entity name.
- Proprietor Milan Manohar Salvi Proprietor of Leena Software Solutions, and the person responsible for grievance redressal.
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Registered business address
Leena Software Solutions
Shree Satyam, Plot No 65, Flat No 104
Sai Section
Ambernath East, Thane, Maharashtra 421501
India This is the registered business address of Leena Software Solutions, and the correspondence address for all legal and payment-related notices. It is an office address, not a walk-in centre, so please write or call before visiting. - Website https://mocktest.milansalvi.com
Phone, hours and email
- Phone +91 78875 66152 Answered Monday to Friday, 10:00 AM to 6:00 PM IST. Outside these hours, please email us and we will call you back on the next working day.
- Business hours Monday to Friday, 10:00 AM to 6:00 PM IST Closed on Saturdays, Sundays and on public holidays in Maharashtra, India. Email is the canonical support channel; outside these hours we respond on the next business day.
- Support email support@milansalvi.com Account help, technical problems, billing questions, cancellations and refund requests.
- Grievance officer email grievance@milansalvi.com Formal complaints and data-protection requests under the Digital Personal Data Protection Act, 2023. Procedure: Grievance Redressal.
What to contact us about
Writing to the right address gets you a faster answer. Here is who handles what.
General and technical support
Trouble signing in, a test that will not load, a question about how a mock test works, or a change to your account details. Email support@milansalvi.com or call +91 78875 66152 during business hours.
Payments, cancellations and refunds
A payment that did not go through, a duplicate charge, a cancellation, or a refund request. Email support@milansalvi.com with your payment reference. What you are entitled to, and how long a refund takes, is set out in our Cancellation and Refunds Policy.
Formal complaints and data protection
A complaint you want recorded and tracked, or a request to access, correct or erase personal data. These go to our Grievance Officer at grievance@milansalvi.com. The full procedure and timelines are on the Grievance Redressal page.
How quickly we reply
We acknowledge every email within 48 hours of receipt, counted from when it reaches us. Emails that arrive outside business hours are treated as received at the start of the next working day. Formal complaints are then resolved within 30 days of receipt, as described on the Grievance Redressal page.
To help us answer on the first reply, please include the following in your message:
- the email address your MockTest account is registered with;
- your order or payment reference, if your question is about a payment;
- the date of the transaction or the date the problem started;
- a short description of what happened and what you would like us to do.
We do not run a contact form. Please write to us directly by email, or call us on the phone number above. Direct email gives you a written record of your request and a dated reply from us, which a form submission does not.
Who holds the account
MockTest sells online mock tests and practice exams for school students. Accounts are registered and operated by a parent, legal guardian, or an authorised school or teacher, who must be 18 or older. A child uses the service only under that adult's supervision and with that adult's verifiable consent. The adult account holder is the person who contracts with us and makes payment, and is the person we correspond with about accounts, payments and complaints.
All prices are in Indian Rupees (INR) and are inclusive of all applicable taxes. Leena Software Solutions is not registered under GST, so no GST is charged, no GST rate is shown separately and no GST invoice is issued. The amount displayed is the total amount payable. Payments are processed by Razorpay Payments Private Limited. These contact details were last reviewed on 06 August 2026.